Our Vault Is Locked!!

Under no circumstances shall we share any of your information.

Studio Yen is committed to respect your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We will not sell or disclose any information that identifies you to a third party if requested. In addition, when you place an order with Studio Yen your personal information is safe with us.

Please read on for more details about our privacy policy.

What information does Studio Yen collect?

How does Studio Yen use the data we collect?

Communications from Studio Yen to you

With whom does Studio Yen share information?

How Is Your Information Protected?

Opt Out Policy

Correcting and updating your information

Links to other sites

Contact Information

What information does Studio Yen collect?

When making a purchase, we collect your name, billing address, phone number, e-mail address and payment information, in order to process your order. Therefore when you place subsequent orders we can save you time by providing your previous account information for you. If you request a catalog, we collect your name, mailing address and e-mail address. Once we have collected an email address, we send our email newsletter informing you of news and our special product offers. You are welcome to visit our Site without providing any of this information; however, we are unable to process an order or send a catalog or newsletter without the requested information.

We use cookies, which is a feature of your browser used to assign identification to your computer. The unique user ID contained within your cookie automatically identifies your computer – but not you – to our servers every time you visit our site. Cookies by themselves cannot be used to find out the identity of any user, but may be correlated with identity information in our log files. You can decline cookies through your browser preference options, but you may not be able to use some of our services properly as a result.

We also collect the IP address of visitors to our Site and collect aggregate information about the use of our Site. All information described in this section entitled “What information does Studio Yen collect?” constitutes “Data” for purposes of this Privacy Policy.

How does Studio Yen use the data it collects?

We use the Data collected from you primarily to process and fulfill your orders, to notify you of the status of your orders, to send our e-mail newsletter, or to send you targeted marketing information, special product offers, catalogs or other information that we believe might interest you. In every such e-mail, we will have instructions on how to unsubscribe and avoid receiving any future e-mails from us. Please see our Opt out policy section below.

We also may combine information you have provided to us in communications offline – such as information related to your catalog subscription and orders – with the Data you have given us online, to provide a more customized experience for you when you visit our Site.

Communications from Studio Yen to you

We may contact you by e-mail to respond to customer service questions you have submitted, or to address a problem affecting your use of the Site, or to send you a confirmation message upon completion of the account registration process.

With whom does Studio Yen share information?

No, we do not. As part of our commitment to your privacy, Studio Yen adheres to the guidelines and practices adopted by the Direct Marketing Association’s “Privacy Promise to American Consumers.”

Studio Yen does not make your email address or phone number available to third parties. However, we may disclose your Data to a third party if the law or legal process requires it, to protect the rights or property of Studio Yen or others, or as otherwise described in this privacy policy.

How Is Your Information Protected?

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. All of your personal information including your payment information is stored in encrypted format at all times. Our website, and more importantly all user information, is further protected by a multi-layer firewall based security system.

Opt Out Policy

If you would prefer not to receive our catalog, or if you are receiving extra copies that you do not need, please e-mail us at info@studioyen.co with your name and address in the body of the message. If you would prefer not to receive our newsletter, you may use the remove functionality located at the bottom of each newsletter, or send an e-mail to info@studioyen.co with ‘unsubscribe’ in the subject line. Please be sure to e-mail us from the address that you want removed.

You may always choose not to provide us with any of the information we request; however, this may limit our ability to provide you with a specific product or service.

Correcting and updating your information

Users of our Site are able to modify their account information, such as shipping and billing addresses, each time they place an order with us.

Links to other sites

Studio Yen contains links to other sites not affiliated with Studio Yen. These sites have their own policies and practices with respect to online privacy, and Studio Yen cannot be responsible for the privacy practices of these unaffiliated web sites.

Contact Information

If you have any questions about this Privacy Policy or about Studio Yen’s information collection practices, please contact us at info@studioyen.co.